With Connect Fleet, we are with you every step of the way, from discovery through to support. Our rigorous service process ensures this.

Ensure that your fleet management solution meets your business requirements

The Connect Fleet team works hard to ensure that every fleet management and operations solution deployed, meets your unique business needs.

Step 1 of our service process - Requirements discovery - Green icon with magnifying glass in the middle
Requirements discovery

The first phase of our service process is about understanding your business, the challenges you’re facing and the goals you want to achieve. We uncover the requirements and specific needs for your unique fleet solution that will address both the current challenges and your future goals.

Step 2 of our service process - Tailored solution - Green icon with white lightbulb in the middle
Tailored solution

Once an agreement of the requirements needed has been reached, one of our specialists will then tailor a solution to fit your needs and your budget. You can be confident that our flexible solutions can adapt and grow as your requirements change. This proposal will be sent to you electronically for approval. 

Step 3 of our service process - Client approval - Green icon with white clipboard with list in the middle
Client approval

Following the approval of our proposal, we will commence deployment and implementation plans and prepare to move your business into the future.

Deployment - Green icon with white play button in the middle
Deploy solution

Our in-house support team manages the deployment process every step of the way. Implementation is smooth, well-managed and backed by our friendly, local support team who are just a phone call away.

Step 5 of our service process - Training - Green icon with white smartphone in the middle
Training and support

We help you get your ducks in a row with comprehensive virtual training on our platforms. Our service team develop customised training plans to ensure you’re extracting the most value from your solution.

Scheduled updates - Green icon with white calendar in the middle
Scheduled updates

Our development team constantly add and improve features on our platform. The cloud-based software platforms ensure that you receive regular updates frequently and automatically, without you having to lift a finger.

Ongoing support - Green icon with white text box in the middle
Ongoing support and consultations

We make regular check-ins, offer ongoing support and consultations, and send monthly eNews updates to ensure you’re getting the most out of our partnership. Plus, as always, our friendly team is only a call or email away: Phone: 1300 735 797 (8:30am-5:00pm AEST) or Email: support@connectfleet.com.au

Contact our friendly team today and schedule a no-obligation, customised platform demo today.

Connect Fleet’s industry-leading solutions help Australian businesses of all sizes — across all industries — optimise their operations with better management of their valuable assets and staff. Discover the Connect Fleet difference and see the benefits that our innovative software platforms can bring to your business.

Thanks for reading! As always, if you have any questions please reach out.

Kate Prentice
Marketing & Digital Media

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