TEM service saves client 65% on monthly mobile bill

Exceed Concrete Construction (ECC) are a proud Australian-owned construction business that has been operating since 1997. ECC service and operate throughout South-East Queensland, and regional and rural Australia. With a proven track record in delivering successful concrete construction projects in a variety of fields, ECC’s flexible approach to business enables them to pivot and respond quickly to the needs of their clients.

ECC have embraced modern systems into their business and rely on the Telstra mobile network to keep track of multiple job sites, workers and a fleet of mobile assets.

Client Exceed Concrete Construction use Connect Fleet's Telstra Expense Management service to reduce monthly mobile expenses

Situation: ECC wanted to reduce their business expenses

ECC were exploring ways to reduce their business expenses. Gaining a better understanding of their mobile asset usage and Telstra account was an area they wanted to look into further, but needed expert help and guidance to do this thoroughly.

A personal recommendation of Connect Fleet’s Telstra Expense Management (TEM) service was given to Darren Ball, Director of Exceed Concrete Construction.

Response: Free Telstra account health check resulting in a decision to use Connect Fleet’s Telstra Expense Management (TEM) service

ECC reached out to Connect Fleet and, after a short consultation, chose to have a free account health check performed by a Connect Fleet Telco expert.

Connect Fleet analysed ECC’s mobile account and delivered a report which outlined ECC’s repayment costs, current data plans, and actual asset usage. Connect Fleet highlighted multiple opportunities where ECC’s account could be optimised to create savings, and outlined how they could get what they needed in terms of mobile assets and services to support their business.

With greater account transparency delivered, ECC partnered with Connect Fleet for the TEM service.

“The decision to use Connect Fleet’s Telstra Expense Management service was a fast and simple one. Seeing the analysis of our accounts and the ways we could reduce our costs almost immediately was fantastic. Now, we’re only paying for the services that we actually use.”

Darren Ball, Director, Exceed Concrete Construction.

Outcome: 65% saving on monthly mobile bill and greater mobile expense transparency

The restructure of ECC’s technology account resulted in:

  • a saving of 65% on their monthly bill
  • a consolidation of services based on actual usage and needs
  • time savings associated with managing the mobile assets for the business.

“To see an instant saving of 65% on our monthly mobile bill blew me away! With our account optimised, it gave us the opportunity to expand our fleet of mobile assets with new iPads, faster than anticipated.”
Darren Ball, Director, Exceed Concrete Construction.

As part of Connect Fleet’s TEM service, all ongoing Telstra queries that ECC has, along any mobile asset procurement required, is done directly via Connect Fleet’s dedicated Telco account manager. This was an important factor to ECC, who wanted a single point of contact with whom they could deal with for all things Telstra–related. The TEM service includes regular usage reviews and recommendations on how to improve services and deliver potential savings.

With Connect Fleet managing ECC’s technology account, in addition to regular bill savings, ECC’s team recovered roughly four work hours per month which they can now allocate to other areas of their business.

“The expense management process could not have been easier. Now, if I need to make any asset changes or if I’m thinking about buying new devices, I give the Connect Fleet team a call and they take care of it for me. I trust them to make sure I’m getting the best bang for buck.

“It’s simplified our mobile expenses and maximised our cost savings. I couldn’t recommend their Telstra Expense Management service highly enough.”
Darren Ball, Director, Exceed Concrete Construction.

Using Connect Fleet’s TEM service has bolstered ECC’s mobile team who are better supported with the right assets for the job at hand, and delivered cost savings to the business — ensuring they are only paying for the services that they need and use.

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Construction client using Connect Fleet's Telstra Expense Management service Exceed Concrete Construction

“Seeing the TEM analysis of our accounts and the ways we could reduce our costs almost immediately was fantastic.
Now, we’re only paying for the services that we actually use.”

Darren Ball, Director,
Exceed Concrete Construction

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