Intuitive platform easily manages fleet maintenance

Proquip Rental & Sales (Proquip) is a leading dry hire and equipment sales company based in Melton, Victoria. They specialise in providing modern, high-quality earthmoving and associated equipment—from 1.0 to 30.0 tonne—to a range of industries across Australia. This family-owned business boasts a large fleet of assets that undergo regular servicing to manufacturers’ standards and are subject to a comprehensive analysis before being dispatched to a work site.

Connect Fleet’s user-friendly GPS fleet management software enables Proquip to easily manage servicing and maintenance to ensure their fleet is always ready to go!

Proquip fleet

Situation: Proquip wanted to see their asset utilisation and easily set maintenance schedules

Proquip were trying to solve the problem of asset security— they wanted to know the whereabouts of their machines, see reports of usage, and see asset engine hours live, in order to assist in setting maintenance schedules.

Over a period of five years, Proquip tried two other fleet management platforms but both were lacking in terms of usability and functionality. Proquip wanted a modern and comprehensive GPS fleet management solution to give them better visibility (and assurance) over their growing fleet. After being introduced to Connect Fleet’s GPS fleet management platform—ConnectTrak, Proquip have not looked back.

Response: ConnectTrak’s comprehensive and user-friendly software platform

Connect Fleet’s digital GPS fleet management solution for Proquip includes the user-friendly ConnectTrak software platform that works with a large number of connected GPS devices across the Proquip fleet. The modern platform handles the large job of managing their fleet maintenance with ease. Proquip were delighted with Connect Fleet’s solution, impressed by the innovative software, comprehensive features and user-friendly dashboards.

“The Connect Fleet platform is extremely intuitive and a truly user-friendly system. It really exceeded my expectations of what a system could do.”
Rob Doolan, Purchasing, Proquip Rental & Sales.

With a rapidly expanding fleet, Proquip needed a tool to manage it well. Discovering the ConnectTrak GPS fleet management platform was the solution they’d been looking for.

Outcome: Proactive fleet management and servicing

Proquip use the ConnectTrak platform extensively to set service alerts and book services in real time— informed by live engine hours reporting—to fulfil their customer promise of providing a fleet that’s always safe and ready to go.

“The service management features and real-time visibility have allowed us to gain control over our growing fleet across Australia. We found the Connect Fleet solution to be top shelf, along with the support from the Connect Fleet team who are always there to help us if we have a question.”
Tony Allpress, General Manager, Proquip Rental & Sales.

An added benefit for Proquip has been the ability to share the ConnectTrak platform to their customers, who may be hiring a number of assets for large projects and who want added asset security. Their customers love that they can set up geofencing around their sites—among other features—and that they can customise their platform view to suit their requirements.

“I would 100% recommend Connect Fleet to anyone looking for a comprehensive, yet easy-to-use, GPS fleet management solution. The service is second to none, the after-sales support is outstanding, and they respond quickly to all enquiries. We couldn’t ask for more.”
 Rob Doolan, Purchasing, Proquip Rental & Sales.

Implementing the ConnectTrak platform into Proquip’s business has enabled them to continue delivering excellent customer service that is built on an excellent fleet offering that they can now proactively manage and service, at the touch of a button.

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“The service management features and real-time visibility have allowed us to gain control over our growing fleet across Australia.”
Tony Allpress, General Manager,
Proquip Rental & Sales

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