Field service software supports fleet mobility
Easily manage staff, equipment and vehicles out in the field using our intelligent field service management software, and gain operational efficiencies.
Improve in-field communications and ultimately, customer satisfaction, with more effective job management.
- Schedule and allocate tasks to staff, direct to mobile
- View incorporated job scheduling and live status updates
- Use digital forms for mobiles
- Map out exact routes, add check points and send instant route updates
- Get automatic software updates fleet-wide
Trusted by businesses across Australia:
Live fleet mobilisation
Do you know where your staff and assets are at any point in time? Knowing their whereabouts out in the field in real-time is critical to running an effective business. Incorporated job scheduling and live status updates means you can mobilise your fleet efficiently, dispatching jobs on the fly.
Proof of Delivery (POD)
Can you prove a delivery has been received? Avoid delivery disputes and assign accountability to your drivers with digital PODs. Electronically capture signatures, site photos, delivery details and communicate information amongst a team on-the-go to improve customer service.
Reduced paperwork
Spending too much time on admin tasks? Move your business paperless and go digital with our online forms. Our software allows you to customise the information on each of your work orders ensuring you collect the relevant information including site details, photos and customer signatures.
Instant notifications
Want to spend less time on the phone and more time on your business? Task allocation direct to mobile allows you to schedule/allocate tasks to staff and notify them directly via our GPS tracker app. Arm your workforce with all the information they need including requests and directions.
Improved worker safety
Do your staff feel safe working remotely? Workers have peace of mind when working remotely, knowing that GPS technology provides their current location, should an incident occur. Worker safety is enhanced with a customisable SOS button, check-in functionality and internal chat functionality.
Seamless S/W updates
Want to be sure you’re running the latest software? With cloud technology, software updates for the ConnectTrak platform are automatically delivered direct to your devices, reducing the need for additional IT support. Seamless delivery ensures operations aren’t interrupted compared to manual updates.
Satisfied customers
Can you respond accurately and quickly to your customers? Easily manage job details via our intelligent platform and signal work updates to your field service team via instant mobile chat. Dispatchers can notify customers with live status updates on work.
“We all found the Connect Fleet platform easy to navigate and intuitive for our users. The visibility we have now is helping us make informed business decisions to ensure we keep delivering the best service to our customers, every single day.”
Leanne Sullivan
Director, Aussie Excavators Plant Hire
See it in action
See in just 15 minutes the benefits ConnectTrak can bring to your business.
Fill out the form below and we’ll contact you shortly to arrange a free, personalised tour of our platform.
Related reading
Keep isolated or remote workers safe
Take a proactive approach and utilise GPS technology in our intelligent software to better manage the safety of remote or isolated employees.
Client story: Aussie Excavators, QLD
Plant hire leader embraces GPS technology to monitor and manage their assets down to the minute! Their responsive business is built on agility and technology.
Mitigate risk with Proof of Delivery (POD)
Prevent disputes with software that provides photo evidence of delivery, with a date/time/location stamp sent electronically to the company and recipient.
